Terms of Service

These terms govern your use of the services provided by Hashbnm India LLP ("hashbnm", "we", "us"), a limited liability partnership registered in India, with its registered office at 1st Floor, Left Side, Building No. 25, Unnamed Road, near R Meditheco Formulations Pvt Ltd, Business & Industrial Park 1, Chandigarh, India.

By engaging us for any service — software development, performance marketing, influencer marketing, or brand and content work — you agree to the terms below.

1. Services we provide

hashbnm provides professional services to businesses. We do not sell physical goods. Our services fall into four categories:

• Software development — web and mobile applications, internal tools, APIs, dashboards, and code audits.
• Performance marketing — paid media management on Meta and Google, analytics and attribution setup, landing pages, and reporting.
• Influencer marketing — creator sourcing, briefs, contracts, campaign management, and performance reporting.
• Brand and content — visual identity, website copy, content systems, and team training.

Each engagement is defined by a separate written scope of work ("SOW") and a fixed-price or retainer quote. These terms apply to all SOWs unless explicitly overridden in writing.

2. Who may engage us

You must be at least 18 years old and have the legal authority to bind the company or entity you represent. By engaging us, you confirm that you are authorised to do so.

3. Quotes, scope, and pricing

All quotes are valid for 14 days from the date issued. Prices are in Indian Rupees (₹) and exclude GST, which is charged at the applicable rate. A quote becomes binding only after you sign the SOW and we accept it in writing.

Any work outside the agreed SOW is billed separately at our then-current hourly rate, and only after written approval from you.

4. Payment terms

• Project work — 50% advance before work begins, 50% on delivery, unless the SOW states otherwise.
• Retainers — invoiced monthly in advance, due within 7 days of the invoice date.
• One-off services — 100% advance unless agreed otherwise in writing.

Payments are accepted via bank transfer, UPI, and through our payment gateway (Razorpay). Late payments attract interest at 2% per month on the outstanding amount.

5. Your responsibilities

You agree to provide timely access to people, systems, accounts, and information needed for us to do the work. Delays caused by your side may shift delivery timelines and, in the case of fixed-price work, may result in additional charges if the scope changes materially.

6. Intellectual property

On full payment of all invoices, all custom work created for you under a SOW — including source code, design files, and copy — is assigned to you. We retain the right to use general knowledge, tools, templates, and reusable components developed during the engagement, in future work for other clients.

We do not own or control third-party platforms (Meta, Google, Instagram, YouTube, etc.) used in the course of delivering services. You are responsible for complying with their terms.

7. Influencer marketing — specific terms

For influencer campaigns, we act as your agent in sourcing and contracting creators. Creator fees are paid by you directly or through us on a pass-through basis. We are not liable for content a creator publishes after approval, or for actions taken by platforms against that content.

8. Confidentiality

Both parties agree to keep confidential any non-public information shared during an engagement. This obligation survives the end of an engagement for two years.

9. Warranties and disclaimers

We warrant that our work will be performed with reasonable skill and care. We do not warrant specific business outcomes — including revenue, leads, conversions, or campaign reach — because these depend on factors outside our control, including your product, pricing, market, and platform behaviour.

To the maximum extent permitted by law, our total liability for any claim arising out of an engagement is limited to the amount you paid us for that specific SOW in the 3 months preceding the claim.

10. Termination

Either party may terminate an engagement with 14 days' written notice. On termination, you pay for all work completed up to the termination date. Advance payments for work not yet started are refundable per our refund and cancellation policy.

11. Governing law and disputes

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Chandigarh.

12. Changes to these terms

We may update these terms from time to time. The version applicable to your engagement is the one in force on the date you signed the SOW.

Contact

Questions about these terms: hello@hashbnm.co.